I came into Product Management, because of my own interest. I always wanted to define what to do. I used to dream of defining the work, when I was actually doing a defined work. As I mentioned in one of my earlier posts, my Director gave me the opportunity and I jumped into this new role with lots of excitement.
But, believe me.. it is not easy to be a Product Manger. Apart from the most commonly known skill, "communication", two important skills, one should work hard to have/acquire are :
Reading: One of the toughest tasks on the earth, huh?? Any school-boy or college-girl agrees with me. One should be reading a lot about the market -- blogs, articles, emails, e-books, client-issues, competitors etc.
- Your task is not just to merely read the sentences. Obviously, you will have to understand every bit of it.
- You can easily get carried away with this reading task, if you don't pay enough concentration.
- You tend to assume that you understood it, though you did not go through it completely.
- You don't feel like reading certain articles. You feel that they are boring.
- You cannot become a good reader, on day 1. It needs some time and patience. Keep trying it and you will get there.
- Do not go through lot of things on the same day. Have certain time in your calendar dedicated for it.
- If you did not understand or if you are not able to concentrate on a certain topic, flag it for future and continue with the next one.
Listening: This is not easy either. Hearing is a physical thing, where your ears can hear anything which is audible. But, listening includes mental-work of understanding what you are hearing. There are different sources of information, Software Engineers, Quality Engineers, Customers, Customer-representatives, market researchers, other Product Managers, etc.
- No matter what, you should listen to each and everything that is conveyed to you, as part of the product improvements/suggestions.
- If you pay too much interest in noting down what you are hearing, you may lose to listen it properly.
- If you come to a conclusion OR if you start to think about the solution -- while discussing an issue, you are not doing a good job of listening.
- Repeating whatever you have understood in your own words, is a very good idea, if you have even 1% of doubt in your mind.
- Preparing an email and circulating it across all the participants, is another good idea to confirm complete understanding.
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